Frequently asked questions

What is the return policy?

Because our releases are primarily made-to-order and often sold as preorders, each item is produced specifically for the order placed. Once an order is submitted, it cannot be refunded. However, if you receive an item in an incorrect size or color, we will provide a prepaid return label and ship the correct item to you at no extra charge. In the event that your product arrives with a production flaw, such as damage during manufacturing or a printing error, you will qualify for a refund

What Is Sizing?

Size chart is on the Sizing Page and is very accurate to the clothing typically our clothing is made to be OVERSIZED and heavyweight but will be indicated on the specific clothing piece you are looking to purchase!

When will I get my order?

Pre-order products typically take 6–8 weeks to be manufactured before they are shipped from the United States to their final destination. Any item available as a pre-order will be clearly identified at the top of its product description. Once your order ships, you will receive a confirmation email with tracking details.

Ready-to-ship items, on the other hand, are already produced and will be delivered sooner than pre-orders. Please allow 3–5 business days for order processing. These items will also be clearly labeled within the product description.

How much does shipping cost?

International shipping rates are calculated based on the total weight of the order. Please note that orders shipped outside the United States may be subject to customs duties, taxes, or import fees, which are determined by the destination country and are not controlled by us.

How To Get In Contact

SteelDojoShop@gmail.com